For Retailers

We Already Sell Online, How Can We Benefit?

Retailers who already sell online join our network for the same reasons businesses rent concessions from major retailers. The more our network promotes overall, the greater the visibility of your shop.

This doesn’t mean that you have to put your entire shop online with us. You could choose just one particular product or a selection of product ranges to promote across our network.

It also doesn’t mean any extra work for you (apart from fulfilling any orders) as our customer service team take care of the day-to-day customer relations. We handle any charge-backs incurred, track parcels that have been delivered and any refund requests.

 

We Are Not Online, How Can You Help?

For internet start-ups^*, we provide a full online shop in our shopping village. We can organise for your standalone website to be built or advise on how you can integrate your website with our VEN if you choose to develop one at a later point.

We will also organise all of the artwork and photography needed to bring your shop online and then, crucially, we will provide you with all of the support you require to sell over the internet.

^*we class any business that has not traded via their own website as an internet start-up, even if they have been trading for 15 years in real life.

 

Other Frequently Asked Questions Include…

What Benefits Can I Expect As A Retailer?

A major benefit of coming into our network as a retailer is that not only will you benefit from shared marketing costs, but also from other retailers’ marketing experiences as advised to you by Conical Sphere Media.

The network is also designed to help retailers concentrate on running their own businesses without having to deal with all of the technical issues that come with running an internet business.

Who Qualifies As A Retailer?

To be a retailer on our network, you must have a physical bricks and mortar shop.

This does not have to be in the UK, but you must be able to ship your items to the UK.

 

How Do I Know If A Sale Has Been Made?

You will be emailed an order with all of the customer details and the exact products ordered. If required, there will also be a delivery date provided by the customer.

In case of urgent orders, you may also receive a phone call from us alerting you to the sale.

Once a sale has been made, we feel it is our responsibility to see it fulfilled. As a result, you will receive any support necessary from us to help the customer receive the order promptly.

When Will I Be Paid For Sales?

Payment is usually one month in arrears on the first of every month. However, for shops with high turnovers payment can be arranged at more frequent intervals.

When payments are made, you will receive a remittance advice slip with all of the orders itemised and dated in order of purchase. We work very hard to keep all of the finances extremely transparent.

How Do I Maintain My Products?

Our development team will look after all of your products online. When you have any changes, you can simply email the details across to us.

How Do I Leave?

You are free to leave our network whenever you want and there is never any obligation to continue as a member.

How Do I Join?

Membership is by application and all members of our network are reviewed on their individual merit. To apply to join, click here!